This form will be directed to
the Resident Service Team for a fast, efficient response to
your service request. Please provide as much information and
detail as you can to help us serve you better.
In the event of an extreme emergency, such as fire, call 911
immediately.
For other emergency maintenance or service requests, see list
below, please contact our on-call Resident Service Representative
by dialing (613) 782-2201. Please keep in mind we may be assisting
another caller and as a result you will be directed to our voicemail.
Please leave your name, return phone number and the nature of
your call, we will return your call as quickly as possible.
Emergency calls are defined as:
- No heat in the winter
- A plumbing leak or sewer blockage which threatens damage
to personal property or the premises
- No electricity
- Any conditions which could be a fire hazard
- Gas leaks or gas odours
- Lock outs
- Refrigerator is out of order and the contents are in danger
of spoiling
- Excessive noise from a neighbour
By providing information below you are consenting to its use only for purposes of fulfilling your request. For more information please consult Minto's Privacy Statement.
Please fill out all pertinent information in the spaces provided.
Items marked with an * are required.
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